Everybody reading this probably already knows how to develop an online application. Think about the average dynamically programmed� webpage. When it comes to developing a real online application that people have to work with, there are some important notes to be taken into account.

Accessibility
All� information� managed by� the application has to be easy accessible. For instance, the user has to do some actions to get� the desired information. But also be able to find his or her own way through the application without reading a lot, or losing sight of� the target.

Information organisation
The application has to be prepared to help the user to prevent having similar information on different locations, so prevent having duplicates. This only makes users search more, and information being split onto more pages than is essentailly needed.

Customization
Take into account a possibility for every user to customize his or her profile. Using this profile to show information that is interesting for� each specific� user, helps in keeping a clear overview for� every user. Also this is a good way to� make the user find the application handy to use. You prevent the fact that the user is bothered with unnecessary elements.

Information linking
Create the possibility to see linked information all at one time (or just one click away). For instance:� I am making an appointment with Mr. Johnson at 14.00, and� I� cannot remember where he works. I should be able to find or see his address information at once. This would improve� user performance a lot and also make customers feel more satisfied.

These elements taken together will make� any user more satisfied. And eventually this is� a very� important element. If the user is satisfied, you will also be satisfied, and have the ability to� make even more users happy using your web application.

Off course there are a lot of different aspects to improve, but using these as a start will get you thinking of more. And to keep on improving at all times is� most important.

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